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Refunds and Returns
If, for any reason, you are not satisfied
with your purchases from Oboe Reeds Direct,
return them to us within 14 days for a full
refund, provided they have not been adjusted
in any way. In the unlikely event that goods
are defective or get damaged in transit, a replacement
or refund will be offered on receipt of the
damaged goods.
Delivery Method and Timing
All orders are sent by standard post and should
arrive to any address in Great Britain or Ireland
three working days after dispatch. We aim to
dispatch all orders within two working days
of receiving them.
Terms and Conditions of Website Usage
Welcome to our website. If you continue to browse
and use this website you are agreeing to comply
with and be bound by the following terms and
conditions of use, which together with our privacy
policy govern Oboe Reeds Direct’s relationship
with you in relation to this website.
The term “Oboe Reeds Direct” or
“us” or “we” refers
to the owner of the website whose registered
office is 74 Cherryfield Road, Walkinstown,
Dublin 12, Ireland. The term “you”
refers to the user or viewer of our website.
The use of this website is subject to the following
terms of use:
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The content
of the pages of this website is for your
general information and use only. It is
subject to change without notice. |
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Neither we nor any third
parties provide any warranty or guarantee
as to the accuracy, timeliness, performance,
completeness or suitability of the information
and materials found or offered on this website
for any particular purpose. You acknowledge
that such information and materials may
contain inaccuracies or errors and we expressly
exclude liability for any such inaccuracies
or errors to the fullest extent permitted
by law. |
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Your use of any information
or materials on this website is entirely
at your own risk, for which we shall not
be liable. It shall be your own responsibility
to ensure that any products, services or
information available through this website
meet your specific requirements. |
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This website contains
material which is owned by or licensed to
us. This material includes, but is not limited
to, the design, layout, look, appearance
and graphics. Reproduction is prohibited
other than in accordance with the copyright
notice, which forms part of these terms
and conditions. |
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All trademarks reproduced
in this website, which are not the property
of, or licensed to the operator, are acknowledged
on the website. |
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Unauthorised use of
this website may give to a claim for damages
and/or be a criminal offence. |
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From time to time this
website may also include links to other
websites. These links are provided for your
convenience to provide further information.
They do not signify that we endorse the
website(s). We have no responsibility for
the content of the linked website(s). |
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You may not create a
link to this website from another website
or document without Oboe Reeds Direct’s
prior written consent.
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Your use of this website
and any dispute arising out of such use
of the website is subject to the laws of
Ireland. |
Sample privacy policy
This privacy policy sets out how “Oboe
Reeds Direct” uses and protects any information
that you give “Oboe Reeds Direct”
when you use this website.
“Oboe Reeds Direct” is committed
to ensuring that your privacy is protected.
Should we ask you to provide certain information
by which you can be identified when using this
website, you can be assured that it will only
be used in accordance with this privacy statement.
“Oboe Reeds Direct” may change this
policy from time to time by updating this page.
You should check this page from time to time
to ensure that you are happy with any changes.
This policy is effective from January 2008.
What we collect
We may collect the following information:
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name and
job title |
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contact information
including email address. |
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demographic information
such as postcode, preferences and interests. |
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other information relevant
to customer surveys and/or offers. |
What we do with the information we
gather
We require this information to understand your
needs and provide you with a better service,
and in particular for the following reasons:
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Internal
record keeping. |
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We may use the information
to improve our products and services. |
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We may periodically
send promotional email about new products,
special offers or other information which
we think you may find interesting using
the email address which you have provided.
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From time to time, we
may also use your information to contact
you for market research purposes. We may
contact you by email, phone, fax or mail.
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We may use the information
to customise the website according to your
interests. |
Security
We are committed to ensuring that your information
is secure. In order to prevent unauthorised
access or disclosure we have put in place suitable
physical, electronic and managerial procedures
to safeguard and secure the information we collect
online.
How we use cookies
A cookie is a small file which asks permission
to be placed on your computer's hard drive.
Once you agree, the file is added and the cookie
helps analyse web traffic or lets you know when
you visit a particular site. Cookies allow web
applications to respond to you as an individual.
The web application can tailor its operations
to your needs, likes and dislikes by gathering
and remembering information about your preferences.
We use traffic log cookies to identify which
pages are being used. This helps us analyse
data about web page traffic and improve our
website in order to tailor it to customer needs.
We only use this information for statistical
analysis purposes and then the data is removed
from the system.
Overall, cookies help us provide you with a
better website, by enabling us to monitor which
pages you find useful and which you do not.
A cookie in no way gives us access to your computer
or any information about you, other than the
data you choose to share with us.
You can choose to accept or decline cookies.
Most web browsers automatically accept cookies,
but you can usually modify your browser setting
to decline cookies if you prefer. This may prevent
you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you
to visit other websites of interest easily.
However, once you have used these links to leave
our site, you should note that we do not have
any control over that other website. Therefore,
we cannot be responsible for the protection
and privacy of any information which you provide
whilst visiting such sites and such sites are
not governed by this privacy statement. You
should exercise caution and look at the privacy
statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or
use of your personal information in the following
ways:
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whenever
you are asked to fill in a form on the website,
look for the box that you can click to indicate
that you do not want the information to
be used by anybody for direct marketing
purposes |
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if you have previously
agreed to us using your personal information
for direct marketing purposes, you may change
your mind at any time by writing to or emailing
us at info@oboereedsdirect.com |
We will not sell, distribute or lease your
personal information to third parties unless
we have your permission or are required by law
to do so. We may use your personal information
to send you promotional information about third
parties which we think you may find interesting
if you tell us that you wish this to happen.
You may request details of personal information
which we hold about you under the Data Protection
Act 1998. A small fee will be payable. If you
would like a copy of the information held on
you please write to 74 Cherryfield Road, Walkinstown,
Dublin 12, Ireland.
If you believe that any information we are holding
on you is incorrect or incomplete, please write
to or email us as soon as possible, at the above
address. We will promptly correct any information
found to be incorrect.
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